Política de envío
Shipping Policy
Thank you for shopping with The Vertical Bear! As a print-on-demand brand, every item you order is made especially for you after your purchase — this helps reduce overproduction and waste while supporting a more sustainable business model.
Order Processing Time
Please allow 2–7 business days for your order to be processed, printed, and prepared for shipment. You’ll receive a confirmation email with tracking details as soon as your order is dispatched.
Delivery Times & Fulfillment Locations
We work with trusted fulfillment partners who produce and ship your order from the facility closest to your delivery address. This helps reduce shipping times and costs wherever possible.
Estimated delivery times after your order is fulfilled:
- Standard shipping (most regions): 5–20 business days
- Express options: May be available at checkout, depending on your location
Please note: Delivery timeframes are estimates and can vary due to factors like carrier delays, customs processing, and local holidays.
Shipping Destinations
We proudly ship worldwide! However, some countries or regions may have shipping restrictions or extended delivery times based on local postal services and regulations.
Customs, Duties & Taxes
For international orders, customs fees, duties, or import taxes may apply. These are determined by your local customs office and are the responsibility of the customer.
Print-On-Demand Policy
Since our products are made to order, we are unable to offer returns or exchanges unless the item is defective or you received the wrong product.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at theverticalbear@gmail.comwith your order number and a clear photo of the issue — we’ll be happy to assist.
Multiple Packages
Your order may arrive in separate shipments if items are produced at different locations. If so, you’ll receive separate tracking numbers for each package.
Need Help?
For any questions or shipping concerns, drop us a message at theverticalbear@gmail.com, we’re here to help!